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Limited Warranty for Wooden Products
Thank you for choosing our products! This warranty covers you in case of any issues with the products you purchased through our website. Please read the terms of this limited warranty carefully to understand your rights and responsibilities.
Warranty Duration: This limited warranty is valid for one year from the date of product purchase, provided that the product is used and maintained properly. The limited warranty for wooden cookware is valid for 30 days from the date of product purchase. The customer is considered aware of any potential defects that may arise due to prolonged exposure to the goods, and subsequent claims for physical damage, color changes, etc., will not be considered.
What the Warranty Does Not Cover: This warranty does not cover damage caused by improper use, abuse, negligence, or incorrect assembly of the product by the customer. It also does not cover damage caused by natural elements such as water or sunlight.
How to Use the Warranty: If you notice any problems with the product, please inform us immediately by sending an email to info@drvenac.com. In the email, provide your order number, a detailed description of the problem, and if possible, attach pictures of the product illustrating the issue. This limited warranty is your exclusive warranty and replaces all other express or implied warranties, including warranties of merchantability or fitness for a particular purpose. Thank you for choosing our products. If you have any questions or concerns, feel free to contact us.
Best regards,
